Delete your Travel Nanny account

You can ask us to delete your account in The Travel Nanny app and your personal details at any time. This works for families and nannies.

How to ask

1. In The Travel Nanny app, tap “Delete my account” under Sign out. Families find it on the home screen, nannies on the Me tab.
2. Or fill in the form on this page, or e-mail support@travelnanny.com with your name and the e-mail or WhatsApp number on your account.

What we delete

Your account and your details. We delete them within 30 days and confirm when it is done.

What we keep

We keep booking, payment and agreement records only as long as the law requires.